Asti Equestrian are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at firstname.lastname@example.org.
Making A Purchase
Making a purchase could not be easier. Just browse through our online shop and fill in the quantity required against your required product then click on the "Order" button to put the item in your shopping cart. When you have finished shopping proceed to the checkout where you will be asked for a few details that we need to be able to satisfy the order.
We accept a variety of payment methods including credit cards. You may send your credit card information via phone, fax, snail mail or over the Internet via secure server.
Shipping And Handling
All shipping and handling charges are set at the current rate at time of order.
Asti Equestrian accepts no liability for any governmental controls in the handling and shipping of their products in respect of all countries.
With each store item an indication of delivery schedule is given. This is for UK orders only. International orders should allow another 14 days over that stated in the store for delivery.
If an item of your order is not available in accordance with the delivery schedule indicated we will inform you of expected delivery date and you will have the option to cancel and re-order at a later date or we can hold the order and despatch as soon as goods become available. We reserve the right to update and change products without prior notification.
Returns and Refunds
We offer 14 days unconditional approval on any item purchased from our Online Store. If you are not satisified with your goods for any reason, please return them in unsoiled condition, with any labelling in tact to Asti Equestrian, Millaway Farm, Goosey, Oxfordshire SN7 8PA. Please note that when returning parcels you must clearly include your Order Number with the returned item(s) and indicate you wish to be refunded or exchange the item(s) returned.
You should pay for the return postage at your Post Office Counter and ensure that you receive a certificate of posting. Please note that Asti Equestrian will not be held liable for the loss of any goods returned and not received unless a certificate of posting has been produced as proof of return of the goods.
On receipt of the returned good(s) we shall issue a full refund (excluding Postage and Packing) or exchange the item as indicated.
Please note that we offer no returns or refunds on riding hats or underwear.
For orders made from the UK and Europe Community countries VAT at the current rate is added.
Although the shopping cart may indicate VAT for other countries due to inability of our shopping system to identify and remove VAT from overseas orders we have accounted for this within our calculations for overseas postage charges. Therefore the amount shown as VAT is charged as a partial postage charge.
If you need to reach us, please email us at email@example.com, alternatively, you can call on 01367 710288 (International +44 1367 710288) or fax us on 01367 710218 or write to us at THE ASTI STUD AND SADDLERY, Millaway Farm, Goosey, Near Faringdon, Oxfordshire
SN7 8PA, UK.
Asti Stud and Saddlery do not disclose buyers information to third parties.